Don’t Ignore Your Internal Customers Many of the articles I write in this newsletter come from an idea I get from reading other articles orread more...
Navigating Difficult Conversations with Grace and Empathy Difficult conversations are, well, difficult. They can range from disagreements with a colleague to family conflicts or confrontationsread more...
Big Political Words People Use And What They Mean <p><h4>If you listen to political pundits, you hear them constantly labeling people based on their politicalread more...
Knock Yourself Off For Maximum Market Penentration The word “knock-off” has a negative connotation in the business world. We associate that with people copying others’ ideas